Client Testimonials

"From our initial design consultations and
measurement,
through the removal of existing floor
coverings, to the
expert installation, and magnificent finished
product. We
could not be happier with our multiple
experiences with
Refined Hardwood Flooring! The price is very
competitive,
but it is the priority placed on Customer
Satisfaction
during every step of the process, that really
sets The
Allen's and their team of craftspeople apart
from the
crowd. My own home, as well as our
investment properties
have benefited immeasurably from their
services. Calling
Refined Hardwood Flooring, is the best and
easiest
decision you can make when you have ANY
hardwood
flooring needs! I eagerly recommend and refer
them
whenever possible, and I am really looking
forward to our
future projects together !"

Doug Cameron
Cameron Group Investments

"I had recently moved to Wilmington due to a
job transfer, and the home I had purchased had
hardwood floors. Not knowing anyone here, I
had no way of getting any referrals. In the
past, this is one of the methods I had used in
hiring contractors to do work on my home. I
began combing the phone book for flooring
companies, which is how I found Refined
Hardwood Flooring. They came over
promptly to give me an estimate, and were
extremely thorough with me on pricing, time
frame and what would take place during the
process. After receiving a few more
estimates, I chose to go with them. They
were very professional and prompt, and made
my experience as comfortable as possible. I
would gladly recommend Refined Hardwood
Flooring."

Matt
Wilmington, NC

"RHF has refinished three houses I have been
involved in renovating. David and Melissa do
beautiful work at the scheduled time. I will use
them again and wholeheartedly recommend
RHF for floor refinishing."

Greg
Wilmington, NC

"Thank you for a great job done on our old
floors. They look great! We wanted to let you
know that working with your team has been
nothing short of amazing.

When we bought this old house we weren't
sure what to expect. There have been several
projects going on simultaneously. What we
found with most contractors was a lack of
response, poor quality of work, and the most
frustrating - just plain unreliable.

Working with the team at Refined Hardwoods
has been the complete opposite. You were
responsive, accommodating and did exactly
what you said. Thank you!!! Several times
between the quote, and the completion of the
job, I found myself praising your
professionalism to anyone that would listen.

We look forward to working with you again in
the future."

Best Regards,

Tim, Amy & Peyton
Wilmington NC

"Being a senior citizen, there are choices I like
to make on which I would rather spend my
time than cleaning carpet. I was more than
pleasantly pleased when my husband surprised
me with the installation of a hardwood floor
for my birthday.
The hardwood floor was installed by Refined
Hardwood Flooring and I now have the time to
spend on more pleasurable activities. I am
thrilled with the ease with which I can keep
my floors clean with little to no effort, not the
least to say, includes richness and beauty of
the outstanding product.
I would highly recommend Refined Hardwood
Flooring for your installation or refinishing
needs in that I am overly satisfied with their
services"

Anita
Atkinson, NC

Client Testimonials

"I had just purchased a historical home in the
downtown area and it needed a lot of work,
including repairs and refinishing of the antique
hardwood floors. After getting many
estimates, I decided to go with Refined
Hardwood Flooring, and it is safe to say that
their knowledge and presentation sold me. The
choice I made was exactly right! Their repair
work was amazing, and you can't even tell
where my old floor started, and the newly
installed began. Then, to top it off, a
refinishing job that has turned my home into a
show place! I highly recommend Refined
Hardwood Flooring! Not only did they get the
job done in the time frame promised, but they
exceeded all of my expectations."

Jane
Wilmington, NC

"Again, Thank you!!! I'm sure you have a
wonderful reputation and don't need the
business, however, I'm telling everyone I come in
contact with about your company!"

Kim Tyser
Wilmington, NC

"As a single woman who lives alone, I
interviewed 5 floor contractors before making
a decision about who to contract for the job. I
had some very disheartening experiences as
many contractors visited my home, measured
and answered my questions. I do not know
anything about hardwood floor installation;
however, I easily started piecing together
conflicting information provided by the so
called 'experts' as well as a vast difference in
estimates. I decided to call Refined Hardwood
Flooring for my last and final estimate, and
quite frankly, at that point I had convinced
myself to install carpet instead!

Refined Hardwood Flooring scheduled an
appointment to assess my project.

The staff is so professional, on-time, honest
and very knowledgeable.

This is also the only contractor who came to
my home and presented pictures of finished
former projects, provided me with references
and even had a copy of the company insurance
policy. I trusted them immediately, and had no
reservations about signing a contract and
giving a deposit. The day of installation went
just as smoothly. My floors are gorgeous!
Refined Hardwoods provided me with a You
tube video, so I was able to share my new
floors with my family and friends! I am so
happy, and so relieved to find a trusting, just
down right professional old-fashioned trusting
family business and staff."

Mary Konz
Wilmington, NC

"I can sum up or experience with Refined
Hardwood Floors in one word:
OUTSTANDING!!!
The level of your skill and craftsmanship is
excellent.
I do not think I have ever encountered a
contractor or tradesman that was so easy to
talk to and who understood more of what we
were looking for. And you nailed it! You
worked with us around our schedule and made
a piece of art from something that looked like
nothing. The Allen's are great business people
who know how to treat the customer, that's
for sure. From the estimate, to the job, to the
clean up, to the delivering of the completed
paperwork, was perfect.
The work that you and Kevin completed was
nothing less then fine craftsmanship. The
transition from the old floor to the new floor
could not have been better. Everyone wants a
project to be done the way they would do it if
they were doing it themselves, you went way
beyond that and made it better.
We just want to say many thanks, and hope to
do business with you again in the future."
Thanks again,
Paige and Dean Durbin
Holden Beach NC

"Thank you for a job well done. It's nice to
work with a contractor that does what he says
he is going to do when he says he is going to
do it. Thanks again!"

Hunter
Wilmington, NC